Such examinations can seem daunting, but feeling prepared can go a long way.
Psychometric testing is often used by airlines when selecting their cabin crew. These online tests are part of the screening process. They are sent out after the initial application and before the interview stage. It is important to note that the test will likely have to be taken again in person to avoid any cheating. They are between 30 minutes and 60 minutes long and consist of different sections to evaluate the different skills required for the role.
Behaviors
The most important psychometric test for cabin crew assesses behavior. This is because there are very specific personality traits and skills that are needed for the role. There may be some statements about your character and how you respond to things. This will be used to determine how well you work under pressure, if you are a team player and if you make decisions wisely. Some airlines will ask questions specifically about how you follow rules and procedures, which is another very important part of the job.
Verbal reasoning
Also important is verbal reasoning, to see how well a person can think through and evaluate things. These will often be scenario-based, using examples that might happen while working as cabin crew. You may have to choose the most suitable options from a list, indicating how you most likely deal with the situation. This is used to gauge your past experience and behaviors.
Numerical skills
This is a form of a maths test. These are often multiple-choice and scenario-based. You may have to work out what change to give a passenger during a duty-free sale or convert currency. You may be asked to work out flight times and use the 24-hour clock.
Spatial reasoning
This is somewhat more unusual and tests logical skills. It will consist of various geometric shapes, and you may have to choose the odd one out or which one comes next in a sequence. This tests the ability to problem-solve, pay attention to detail and processing information.
Data
This type of test sometimes comes up. It consists of various charts and data, and then there are statements for you to assess whether they are true or false. This is to see if you can analyze information and process it efficiently.
English
Sometimes there will be an English test, especially when the airline is very multicultural. This will usually consist of statements that ask you to fill in the correct word from multi-choice answers. There may be some phrases to correct or true or false examples of the English language. English is the language of aviation, so it is important that the crew member can speak English to a reasonable standard.
Tips
These psychometric tests can feel very daunting, especially as they can be up to an hour long. There are many questions, and often they are timed. The best thing to do is not to overthink it and just go with your instinct. They are looking for your first reaction and there may not always be right or wrong answers. Make sure that you have a strong internet connection and that you won’t be disturbed. If there are test questions, use them. The most important thing of all? Read the question through thoroughly before answering.
Source: Simple Flying
